Contact information

Contact information

Last updated: 12 November 2026

Questions about digital bathroom scales or mechanical keyboards and keypads — a specification, a compatibility check, a return already under way — are answered by email, by a person, within one business day.

Where to reach us

JULIAN TERRENCE IOSIA
8A Arawa Street, Manawatū-Whanganui, Ohakune 4625, New Zealand
Email: support@noriathen.shop
Phone: +64 3 528 8342

Opening hours

Monday to Friday, 9:00 a.m. to 5:00 p.m. New Zealand time. Messages that arrive at the weekend or on a public holiday are answered on the next business day.

How quickly we reply

Email is answered within one business day, and a message that includes the order number is always the quickest to resolve.

Returns address

Returns go to the Ohakune address above. Email first so the parcel can be matched to your order when it arrives.

Damaged or missing deliveries

Damaged on arrival: contact us within 48 hours of delivery. Not arrived: contact us within 7 days of the expected delivery date.